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About Genesis Casino
Genesis online casino is one of the newest additions to the online gambling realm having opened its doors early in 2018 under Genesis Global Limited Casinos. In most cases, players take some time to warm up to a gaming site, but the same cannot be said for Genesis. This gambling destination was an instant hit when it joined the market, and it currently has a following in the hundreds of thousands. The site has also been nominated for various awards in its few months of operation, one of them being the AskGamblers Award in the Best New Casino category.
The intergalactic design of the casino is one of its most impressive traits, and it gives players a different feel from the usual flashy setting of many other online gaming entities. The site is made mainly purple with hues of blue and black to give the feeling of soaring through the galaxy while engaging in Genesis play for real money and free play. Even with such a complex design, this gambling club maintains a straightforward alignment of services, which makes it easy for punters to sift through its catalog.
Genesis Casino holds not one but three licenses that are granted by the UK Gambling Commission, Curacao eGaming, and Malta Gaming Authority. The UKGC and MGA are some of the toughest licenses to acquire since they only regulate gaming sites that are willing to adhere to strict rules for player safety and have their services publicly assessed. The UK Gambling Commission rents the services of independent firms such as iTech Labs and eCOGRA to test Genesis games and those of other licensees. The former is responsible for the provision of RTP rates in this casino, which are displayed in each set. Return to Player rates are theoretical percentages used to gauge the payouts of a game, but they cannot be used to predict whether one will be a winner or loser.
The main focus of this gambling establishment is the provision of real money services, and they have succeeded to traverse a lot of markets. This widespread access to this gaming site has led to the adoption of more than twenty currencies to make money transfer easier for punters. Some of the accepted monies include:
- Canadian dollars
- US dollars
- Mexican pesos
- South African Rand
- South Korean won
- Croatian kunas
- Hungarian forints
- Czech Republic korunas.
Even with the all-inclusive service, residents of some countries are restricted from registering as members of the gaming club including:
- The United States
- Ukraine, etc.
Even with the ban in place, players in some of these countries use virtual private networks for Genesis login and gameplay. However, any repercussions that come with accessing the gaming site using a private network are the responsibility of the gamer and not the casino.
Genesis Customer Care
Genesis has excelled in making its gamble experience top-tier to attract a big following, and one of the areas they have showcased exemplary service provision is in its client care department. This team has been labeled one of the most responsive and has been commended in numerous Genesis Casino reviews.
The customer support team can be reached through a variety of channels, and the most used is live chat. This option can be accessed both before and after account creation and supports one on one conversations between gamblers and a team member. Phone support also offers the advantage of swift responses but with the application of toll-fees that vary depending on the service provider used. Detailed issues are best addressed using email, and responses are given in less than twenty-four hours.
Taking into consideration that the casino can be accessed in an array of countries, the customer support team in place is well versed in the five languages the site can be translated to, and they are English, Swedish, Finnish, Norwegian, and German.
Player Comment: I am one of these players who consider customer care an important part of any gaming site, and Genesis Casino has not disappointed me. Before registering, I reached out to them on details of their welcome bonus, and they were happy to help with quick and detailed answers.
Game Collection at Genesis Casino
When looking into the game collection of an online gambling destination, most punters focus on the quantity and quality of games provided, and Genesis manages to impress on both fronts. The entity has about 1300 games in variety, making it a one-stop destination for a wide range of players. These games are provided in several categories including:
- Slots. Genesis slots account for most of the games in this gambling den with about seven hundred and forty titles including Book of Dead, Lady of Fortune, Mega Moolah, When Pigs Fly, Guns N’ Roses, Hugo and Starburst. The odds in this game category also fall in a good range in comparison to those of most other sites with the lowest RTP being 92.19 while the highest is 97.5%.
- Table games. The table games category holds about 250 sets with 67 blackjack titles and 35 falling under roulette. Such a high number of table sets is unbeaten even by gaming sites that have been around for decades. These sets have RTP rates of between 95.02 and 99.9%.
- Video Poker. Deuces and Joker, Joker Poker, Tens or Better, Jacks or Better, and Double Poker are some of the twenty-one options presented in this game class.
Genesis Live Casino
Genesis online casino also includes a live dealer lobby for gamers who are not fans of RNG games. Genesis live casino is powered by Evolution Gaming and Net Entertainment, the world leaders in the development of games in this category. Players can enjoy a real-life gaming experience of a variety of table games along with Dream Catcher, which is a new inclusion in the gambling industry that has grown to be highly demanded. The highest stake in Genesis of five thousand pounds is found in this category and can be placed in the roulette variations.
Genesis Mobile Compatibility
Mobile accessibility has become the way to go for most online casinos, and Genesis has followed suit. This gaming site is accessible on Android and iOS smartphones and tablets in instant play mode. Gamblers are required to install a flash player of eleven point three version and above for the entity to run.
Game Providers for Genesis Casino
This gaming den sources its titles from some of the biggest online game developers including Microgaming, Evolution Gaming, NYX Interactive, Play’n Go, and Evolution Gaming.
Genesis Deposit Options
EcoPayz, Maestro, MasterCard, and Neteller are some of the channels that can be used to make deposits. The minimum amount one can cash-in is ten pounds, but no maximum limit applies.
Genesis Withdrawal Information
All options provided for deposits can be used to cash out winnings except Paysafecard. Players can only take out a maximum of twenty-two thousand pounds per month, and all withdrawals are subject to a waiting time of up to forty-eight hours. EWallets take between zero and twenty-four hours to process transfers, making them the fastest options. Credit and debit cards take one to three days while bank transfers could last up to five days.
Genesis Safety Measures
When gambling for real money play online, players are exposed to the risk of having their money or identity stolen. Punters are lucky that Genesis Casino uses SSL digital encryption of 128 bits as per the requirements of its license providers. This system is found in most other reputable online gambling destinations and has been proven effective in barring the access of sensitive information by unauthorized third parties.
Since play for real money at Genesis Gaming is an option, the establishment has placed some anti-money laundering measures, which is a popular practice with rogue players and gaming sites. When withdrawal requests are sent out, the casino applies a pending period of between zero and forty-eight hours to ensure that the winnings are bona fide. Players are also required to produce ID before any cash out can be cleared, which guarantees that the account owner is above the legal gambling age of eighteen years.
Genesis Gaming is a promoter of responsible gambling and has partnered with firms like GamCare, Gamblers Anonymous, Gambling Therapy, and GamStop to help those facing problem gambling. The gaming site also allows players to limit the amount of money they can spend or lose as well as the period their account can be frozen.